Privacy Policy

Zaaplin Refurbished

At Zaaplin Refurbished, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with us.

1. Information We Collect

We may collect the following information:

Personal Information

Name
Mobile number
Email address
Billing and shipping address

Order & Device Information

Order ID and invoice details
Product details (model, IMEI / serial number)
Payment transaction details (no card or UPI details stored)

Technical Information

Device type, browser type
Website usage data (for analytics and performance)

2. How We Use Your Information

Your information is used to:

Process and fulfill orders
Communicate order status, delivery, and support updates
Provide warranty, replacement, and service support
Improve our products, services, and customer experience
Comply with legal and regulatory requirements

3. Data Sharing & Disclosure

We do not sell or rent your personal information.

We may share your data only with:

Delivery and logistics partners
Payment gateway providers (for transaction processing)
Authorized service partners (for warranty or repairs)
Government or legal authorities, if required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your data.
Sensitive payment details are never stored on our servers.
Access to customer data is restricted to authorized personnel only.

5. Data Retention

We retain your information only for as long as required to fulfill orders, provide support, or comply with legal obligations.
Once no longer required, data is securely deleted or anonymized.

6. Cookies & Tracking

Our website may use cookies to enhance user experience and analyze website traffic.
You can control or disable cookies through your browser settings.

7. Customer Rights

You have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of data (subject to legal requirements)
Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our platform may contain links to third-party websites. Zaaplin Refurbished is not responsible for the privacy practices or content of such external sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.

10. Changes to This Policy

Zaaplin Refurbished reserves the right to update or modify this Privacy Policy at any time.
Any changes will be effective immediately upon posting on our platform.

11. Contact Information

For any privacy-related questions or requests, contact us at:

Zaaplin Refurbished
📧 Email: refurbished@zaaplin.com

Acceptance of Privacy Policy

By using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.